Shipping policy

Processing Time

Orders are typically processed within 1–3 business days. During busy periods, processing times may be slightly longer.

Tracking

Tracking information will be provided once your order has been dispatched.

Incorrect Shipping Information

Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders delivered to an incorrectly provided address.

Delays, Lost or Damaged Parcels

Once an order has been dispatched, delivery is the responsibility of the shipping carrier. While we will do our best to assist with delivery issues, we cannot guarantee delivery timeframes and are not responsible for delays caused by postal services or circumstances outside of our control.

If your parcel arrives damaged, please contact us within 48 hours of delivery with photos so we can assist you.